Feature Spotlight: Supporting eChecks with eCheck.Net – an Authorize.Net solution

20
Jan/10
0
Posted by nitrosell on January 20, 2010 at 10:48 am

We’ve recently added an eCheck solution to our list of supported payment gateways. Currently available in the Beta version of Nitrosell eCommerce, we have integrated with Authorize.Net to expose their eCheck.Net platform to Authorize.Net merchants. The Authorize.Net website goes into eCheck.Net in more detail, with NitroSell KB Article #492: Setting up eCheck.Net describing how to enable and configure the eCheck.Net checkout option for your NitroSell WebStore.

If you are already a Beta customer with a question about this new feature or if you would like to enable this new feature on your WebStore, then please contact us via the Partner Portal.

NitroSell eCommerce Early Adopters’ Version Goes Live!

11
Nov/09
1
Posted by nitrosell on November 11, 2009 at 5:20 pm

We are pleased to announce the early adopters‘ version of NitroSell eCommerce has been released as the live, stable version of the webstore!  Thank you to those of you who chose to try it out over the past 10 months, assisting us with cementing the new features and product improvements.

For existing early adopters, this release will take place automatically.

If you wish to upgrade to this version, please open a ticket on the Partner Portal. You can expect to enjoy the following benefits:

Improved Standards Compliance

We strive to meet the standards set out by the Worldwide Web Consortium (W3C), and to test our software against the most popular browsers and operating systems. NitroSell eCommerce has been tested on:

Mozilla FireFox FireFox
Microsoft Internet Explorer Internet Explorer
Google Chrome Chrome
Opera Opera
Apple Sarafi Safari

During the development of this release, we improved our adherence to accessibility standards, namely, Section 508 compliance, in which the software is now 100% compliant when using “out of the box” templates and themes.

New Search Engine Optimization (SEO) Features

NitroSell eCommerce maximizes your search engine ranking potential by employing safe, well-recognized techniques and technologies. In this release, we have improved the feature-set by enabling  you to customize SEO-related elements of your store, such as title tags, META description and META keywords fields for department, category and content pages.

WebStore Manager (WSM) Enhancements By Section

Management
  • Page Content:
    • Support for custom, non-tabbed content pages;
    • Support for content on brand and theme search pages, as well as subcategory pages;
    • Advanced SEO page properties, such as title tag, META description and META keywords.
Configuration
  • WebStore
    • Product:
      • Store Product Restriction: Allows you to restrict displayed products to only those which are carried by a specified store.
    • Display:
      • Enable Department Grouping: Allows you to group departments, providing additional flexibility when customizing the navigational panel using NitroScript.
    • Shipping:
      • Enable Tax on Shipping: This option allows you to enable tax on shipping, which is not natively supported by RMS.
Shipping & Taxes
  • UPS & FedEX Shipping Integrations:
    • Updated United States shipping services;
    • Added support for Canadian shipping services.

Customers using this release will notice a marked difference in the user interface for the Shipping section, which now includes a suite of Tax on Shipping options.

Payments
Make Changes
  • Edit WebStore Layout:
    • Navigation Panel opened up to customization to those with NitroScript access.

Microsoft RMS / WebStore Integration Improvements

NitroSell eCommerce was designed to leverage the power of Microsoft RMS on your webstore. A new integration feature is Accounts Payments and Insufficient Credit Limit, which enables you to hide the ‘pay on account’ option when a customer has insufficient credit in RMS.

Our Knowledge Base in the Partner Portal contains information on this and many more value-added features that have been included. We hope you enjoy this release and, as always, we welcome your feedback!

FAQ: Delayed Capture with Offline Settlement

11
Nov/09
1
Posted by nitrosell on November 11, 2009 at 1:24 pm

If your payment gateway supports it, delayed capture allows for transactions to be authorized on your shoppers’ cards without immediately settling the funds. The advantages of using it include:

  • It gives you time to verify the authenticity of a customer’s details and credit status before shipping the purchased product, thus assisting in the prevention of credit card fraud;
  • You can cancel (void) a payment instead of settling it, simplifying the refund process;
  • Funds are reserved on the customer’s card at checkout and are only fully captured when the order is fulfilled.

Offline Settlement in RMS

NitroSell eCommerce semi-automates the settlement process. With offline settlement you avoid the need of logging into your payment gateway portal, or otherwise contacting your payment gateway,  to capture funds.

At the point of processing the transaction in Microsoft RMS, a connection is made via the webstore to your payment gateway. The webstore requests the payment gateway settles the funds, and sends the result back to the tender process in RMS.

As each transaction has a unique identifier, customer credit card details, or other personally identifiable customer information are not transmitted. It is a secure and convenient means of settling delayed capture funds directly from RMS.

Some payment gateways provide a partial settlement function. This is most useful in cases where, for example, you have a an order that contains an item that is low in stock. With partial offline settlement you have the option to capture just those funds required to process the items currently in stock, and set aside the remainder of the order. Once stock levels have been replenished the order can be fulfilled, allowing you to capture the funds for the outstanding item and complete the order.

If your chosen payment gateway does not provide delayed capture or offline settlement capabilities, please feel free to open a ticket on our Partner Portal, where we will be happy to discuss your payment gateway configuration options with you.